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Endurance Warranty Reviews

We give Endurance 4.5 out of 5.0 stars name it the provider with the Best Plan Offerings. Discover more about Endurance warranty reviews, cost, and coverage.

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01/04/2024 01:12 PM

The Gist:

  • Endurance offers multiple warranty plans plus Elite Benefits, which includes perks like total loss protection and key fob replacement.
  • On average, Endurance plans cost between $93 and $132 per month depending on the coverage and vehicle.
  • In our survey, the vast majority of Endurance customers said the plans covered what was outlined in the contract.

Although we rate Endurance as the best extended car warranty company available today, how does the provider stack up against its competitors?

Along with answering this question, this article provides a guide to Endurance’s coverage, cost, industry reputation, and claims process.

Reputation: 4.5/5.0
Coverage: 5.0/5.0
Price: 4.5/5.0
Customer Experience: 4.5/5.0
idée Endurance is our first choice for extended warranties
  • Best Plan Offerings
  • Mileage Covered: 200,000 miles on the odometer
  • Free Cancellation: Full refund within 30 days
  • Plan Options: 6 different plans to choose from
  • Longest Plan Term: Up to 8 years
  • Discounts: $300 same-day signup discount, $250 shopping voucher, and others
Plan coverage includes Endurance Elite perks™
Exclusionary plan One-year membership for free
Powertrain plan Tire repair and replacement
Maintenance coverage with Endurance Advantage Key fob replacement
Roadside assistance Total loss protection
Towing Collision discount
Rental car $250 rewards voucher
Trip interruption coverage Endurance Protect app

Endurance Rating


Bottom Line

We found Endurance is the best extended car warranty company in the industry, based on its customer service history, coverage options, and price.

Endurance Car Warranty Reviews

In our comprehensive study of the best extended car warranty providers, Endurance earns a score of 4.5 out of 5.0 stars.

This score is aggregated from Endurance’s ratings in the four key areas of cost, coverage, reputation, and customer experience. The company’s cumulative score of 4.5 is determined by the same methodology our researchers use to deliver unbiased reviews of the best extended car warranty companies to consumers.

Review CategoryRatings Score
Customer Experience4.0
Overall Rating4.5

How Good Is An Endurance Car Warranty?

Below are some specific features about Endurance that makes it stand out in the industry:

  • Better coverage: With numerous plans, benefits, and several unique offerings, Endurance provides the best coverage in the industry. Because of its coverage offerings, flexible payment options, and smooth customer experience, our researchers name Endurance the provider with the Best Plan Offerings in 2024.
  • Direct provider: Because Endurance administers the contracts that it sells, the company is more accountable to its customers than brokers. Cutting out the middleman allows Endurance to provide a smoother claims process and focus on providing a superior customer experience.
  • Flexible payment options: Endurance has flexible, interest-free payment options that allow customers to choose from 12-, 18-, or 24-month terms.

Endurance Pros And Cons

Pros Direct provider (no middleman) Plans accepted at repair shops nationwide Excellent ratings on Trustpilot Many levels of coverage
Cons Not the longest coverage on the market Perks like total loss protection only included for the first year

Is Endurance Warranty Worth It?

Overall, we think you can’t go wrong with an Endurance extended auto warranty. Along with being one of the best-known extended warranty providers in the nation, Endurance warranty customer reviews indicate a reliable claims process and a strong customer service reputation.

Endurance Auto Warranty Ratings And Reviews

When you research different extended warranty providers, you’ll find companies have a variety of ratings from different industry sources. In our analysis, we consider overall customer scores and ratings from different platforms, plus trends in positive and negative reviews on these platforms.

Endurance Warranty Ratings

First, we’ll take a look at industry ratings for Endurance from a few different sources, including the Better Business Bureau (BBB), Trustpilot, and Google.

Endurance Warranty BBB Rating

The BBB gives Endurance a rating of an A-. This rating is separate from the customer review score and is a letter grade from A to F. According to the BBB, it’s investigating a pattern of complaints before issuing a rating, but it doesn’t say what the pattern is.

In the world of extended warranties, it’s somewhat common for a company to not have a BBB rating or even have a negative letter grade. In most cases, a negative grade indicates the company failed to respond to some complaints on the BBB. It doesn’t really translate to the company’s actual customer service record.

Endurance Warranty Trustpilot Rating

Trustpilot compiles reviews from real customers and gives an average rating out of 5.0 for companies on the platform. Endurance has a 3.7-star rating from over 8,700 customers. Seventy-seven percent of reviewers give the company four or five stars overall.

Endurance Warranty Google Rating

Endurance really shines when it comes to its Google review reputation. Over 12,000 people have reviewed Endurance on Google and the company has an average rating of 4.1 out of 5.0. No company is immune to negative reviews, but it’s good to see the majority are positive.

Endurance Warranty Customer Reviews

Below are a few examples of Endurance warranty reviews and complaints.

Positive Endurance Car Warranty Reviews

Endurance’s positive reviews highlight good customer service experiences and helpful representatives.

“I have used them twice for some pretty extensive repairs on my car. They were gracious and efficient, and they came through for me in a quick, easy manner.”

– Donna W., BBB

“Very good experience. I felt like they genuinely cared about my crisis.”

– Larry D., BBB

Endurance Warranty Complaints

Endurance warranty reviews from dissatisfied customers mention some difficulty with the claims process. These types of comments are relatively infrequent, considering the total number of Endurance customers.

“I was dropped by the Endurance manager because they told me that I had the car in the shop too long and they will not fix it.”

– Cristian V., BBB

“Horrible experience. They charged me well over $3,000 for their service. When I had motor problems, I had a very hard time getting them to pay.”

– Stephens J., BBB

Endurance Warranty Reviews On Reddit

Endurance warranty reviews on Reddit are mixed. Some customers have good experiences with warranties but recommend only getting them on higher-value cars with more expensive repairs. Other Redditors caution against getting a plan without reading all the fine print in detail. Depending on the salesperson, customers report that can be hard to get a full contract sample before buying the plan. The good news is that Endurance has sample contracts for all plans on its website, so check those out first if you’re shopping for a plan.

Endurance Overview

Endurance has been in business since 2006 and is based in Northbrook, Illinois. The company is a direct warranty provider that sells plans in every state, including mechanical breakdown insurance in California. As a direct provider, it administers warranty claims itself–many other companies use third-party administrators instead. In other words, you don’t have to work with a middleman when filing a claim. You work with Endurance the whole time, which can speed up the claims process.

Endurance offers a wide variety of vehicle service contracts that can cover nearly any breakdown or just the basics. It also offers maintenance plans, which are less common in the industry.

Endurance Warranty Coverage

Endurance offers six warranty plans ranging from exclusionary coverage similar to a bumper-to-bumper warranty to basic protection for a vehicle’s powertrain. One of the direct provider’s plans combines extended warranty coverage and maintenance services, which is unique across the industry.

Endurance Warranty Plans

Here’s an in-depth look at Endurance warranty plans:

Endurance Warranty Plan

Coverage Details

SupremeThis plan is similar to a factory warranty. It uses an exclusionary contract and covers all mechanical or electrical components on the vehicle other than a small list of exclusions.
SuperiorThe Superior plan covers hundreds of components on most of the vehicle’s systems.
Secure PlusThis mid-level option has a short waiting period of 30 days. It covers parts on the main systems of the car.
Select PremierDesigned for high-mileage vehicles, this coverage includes the powertrain and some parts in the air conditioning, electrical, fuel, and cooling systems.
SecureThis is the most affordable Endurance warranty. It covers the basic powertrain components in the engine, transmission, and drive axle.
EnduranceAdvantageTMEnduranceAdvantage plans include extensive component coverage, as well as reimbursement for regular maintenance items like oil changes, brake pad replacements, and tire rotations.

Endurance Highline Add-On

Endurance also offers a Highline add-on to its Supreme plan to cover a range of luxury models, including:

  • Audi
  • BMW
  • Land Rover
  • Maserati
  • Mercedes
  • Porsche

The only exclusions to this add-on are: 

  • Incomplete-chassis vehicles
  • Fuel systems other than gas or diesel
  • Vehicles over one ton
  • Quad turbo setups
  • Vehicles with more than eight cylinders

What Does Endurance Warranty Not Cover?

There are two main types of extended auto warranty coverage plans, exclusionary and named component. An exclusionary contract only lists exclusions, and it usually covers over 1,000 parts. On the other hand, named-component contracts only cover auto repairs for the items specifically listed.

Some common warranty exclusions are:

  • Damage from misuse or lack of maintenance
  • Regular maintenance items
  • Wear and tear
  • Environmental damage
  • Salvaged titles or cars with tampered odometers

Endurance Elite Membership

Endurance includes a range of perks with its warranty plans under the Endurance Elite Benefits program. These perks are only free for the first year, after that, it will cost $29 per month. Here’s an overview:

Endurance Elite BenefitWhat You Get
Total loss protectionUp to $1,000 toward a replacement vehicle
Collision discountUp to $500 per collision ($1,000 total)
Key fob replacementUp to $500 to repair or replace your key fob
Endurance mobile appAccess benefits through an easy-to-use app
Tire repair or replacementReimbursement for up to two repaired or replaced tires per year (up to $125 each)

Endurance Roadside Assistance 

With the Endurance roadside assistance program, you get 24/7 coverage, jump-start services, and towing up to 25 miles.

All Endurance warranties also include the following benefits for the length of your contract:

  • 24/7 roadside assistance
  • Towing reimbursement
  • Rental car reimbursement
  • Trip interruption allowance

Endurance Warranty Cost

In our research, we found that Endurance warranty services cost between $93 and $132 per month with monthly payments. You can also expect to make a down payment of about first month’s payment plus $20. Endurance offers affordable rates compared to other top providers, with services that are hard to beat.

Endurance Warranty Prices

Endurance’s total costs are within the range of what nearly half of the 1,000 respondents reported paying in our recent survey. Here’s a closer look at the cost breakdown of what people paid for an extended warranty:

Extended warranty costs reported by participants in our extended car warranty survey

Endurance Car Warranty Quote

The first step to getting an Endurance extended warranty is to gather some basic information for a quote. Endurance asks for:

  • Your car’s year, make, and model
  • Vehicle mileage
  • Your name, phone number, and email
  • Your ZIP code

Once you submit your information to Endurance for a quote, it might be a few days before you hear back either by phone or email. If you call directly, you should have a free quote within a few minutes.

Depending on your vehicle, you’ll get quote details for plans you are eligible for. Read through the Endurance warranty contract before signing to know what kind of coverage you’re buying. Endurance offers a 30-day money-back guarantee, and you can always request a cancellation for a prorated refund after that point. 

Here are a few examples of extended warranty quotes we received from Endurance:

Vehicle TypeEndurance Warranty PlanTerm LengthTotal Cost
2022 Honda CivicSupreme2.5 years/40,000 miles$2934.20
2016 Subaru OutbackSecure2.5 years/40,000 miles$3,250.70

The company offers deductible options of $0, $50, $100, and $200. Choosing a higher deductible will lower your overall cost and vice versa. You can pay for an Endurance warranty plan over 12, 18, or 24 months, which gives you good options for monthly payments. 

Endurance auto warranties are designed to fit your personal situation, so there aren’t set prices for each plan. To get an exact price, you’ll need to get a quote. 

Factors That Affect The Cost Of An Endurance Warranty

When you purchase an Endurance extended warranty, there are a few factors the company considers when deciding the price for your vehicle service contract.

These include:

  • Vehicle make and model: Warranty providers will typically charge more for certain makes and models that have a reputation for breaking down more often.
  • Vehicle age and mileage: Older vehicles or cars with more mileage will cost more to protect with a warranty plan.
  • Provider and level of coverage: Costs will vary based on provider and level of coverage that you choose. Powertrain warranty plans will typically cost less than an exclusionary plan.
  • Deductible amount: Similar to car insurance, the higher the deductible you choose, the lower your monthly payments will be.

Drivers with higher deductibles tend to pay lower rates. However, if their vehicle breaks down, they end up paying more out of pocket for needed repairs.

How Does An Endurance Warranty Work?

Endurance warranties cover your vehicle after a mechanical breakdown. Contracts range from basic powertrain protection for your car’s essential systems to exclusionary, bumper-to-bumper coverage. Instead of paying for repairs out-of-pocket, you pay a monthly rate and a small deductible when covered repairs are needed.

Endurance covers specific breakdowns that are outlined in each contract. Its highest coverage level covers anything except a list of exclusions, while other plans only cover the exact parts written. It’s important to read through the contract and understand what is and isn’t covered.

What To Know Before You Buy An Endurance Warranty

Before you buy an extended warranty from Endurance, consider the type of vehicle you have and what you spend or expect to spend on repairs. Then, compare that cost with the cost of a warranty plan. Financially, warranties may make more sense for cars that have a higher average repair cost. That said, many people appreciate the peace of mind of a warranty no matter the type of car.

It’s important to keep up with the manufacturer’s recommended maintenance schedule including oil changes. Endurance will inquire about your service records when you file a claim and can deny a claim if you haven’t done regular maintenance.

Endurance Warranty Claims

When you have a mechanical breakdown, call Endurance’s roadside assistance number and have your car towed to any repair facility licensed by the National Institute for Automotive Service Excellence (ASE®) or any dealership. There are over 30,000 ASE-Certified® shops across the United States. 

You’ll then give the repair shop Endurance’s contact information. Endurance will pay the shop directly for any covered repair, minus your deductible. Since the company pays the repair shop directly, the Endurance warranty claims process is fairly straightforward.

Endurance Car Warranty Reviews: Conclusion

Endurance earns a rating of 4.5 out of 5.0 stars and we award it “Best Plan Offerings in 2024” based on the same categories we use to assess all of the leading aftermarket vehicle service contract providers.

Endurance Warranty Competitors: Other Top Picks

While Endurance is a great choice, you might find a plan you like more with another provider. CARCHEX and CarShield are two other reputable extended car warranty companies that have paid out millions in claims and have many happy customers. Check out the table below to see how these providers stack up with autopom!, another well-respected extended auto warranty provider. After that, we’ll offer a few more details on CARCHEX and CarShield.

CompanyMaximum MileageNumber of PlansTrustpilot Score
Endurance200,000 miles63.7 / 5.0
CARCHEX250,000 miles52.6 / 5.0
CarShield300,000 miles64.0 / 5.0
Autopom!150,000 miles34.9 / 5.0

CARCHEX: 4.4 Stars

CARCHEX provides affordable plans to many drivers and is a great choice for people with older vehicles. CARCHEX can cover cars up to 250,000 miles, which makes it a good option for an extended warranty for cars over 100k miles. It’s endorsed by industry leaders like Kelley Blue Book and CARFAX.

You can read more about the company in our CARCHEX review.

CarShield: 4.3 Stars

CarShield has been in business since 2005 and is the most popular provider we’ve reviewed. Overall, many drivers find cheaper plans through CarShield than through other companies. CarShield offers six protection plans, including plans for specialty vehicles and high-tech components.

Learn more about the provider in our CarShield review.

Endurance Warranty: FAQ

Below are some common frequently asked questions about Endurance extended auto warranties:

Is Endurance car warranty legit?

Yes, Endurance is a legitimate extended car warranty provider, which we ranked as one of the best extended car warranty companies of 2024. The company is a direct provider, meaning you don’t have to deal with any middlemen. Endurance warranty reviews are largely positive, with many customers praising the company’s claims process.

How much does Endurance cost per month?

According to quotes we received, Endurance’s vehicle protection plans cost between $98 and $121 per month, but you may find different prices depending on your vehicle and desired coverage. This doesn’t include the down payment, which can be as low as $20.

Does Endurance pay claims?

As an Endurance customer, you’re given a contract and membership card, which acts as proof of coverage to get your claim paid. Once your claim is approved, the shop performs the repairs and submits an invoice directly to Endurance.

Does an Endurance warranty actually cover everything?

While an Endurance car warranty does not cover everything, it does offer bumper-to-bumper coverage and powertrain coverage, which protects the most important parts of your vehicle like the engine and transmission.

What is the Endurance car warranty phone number?

Endurance policyholders can reach out to Endurance by calling 1-866-432-4443. If you’re shopping for an extended car warranty policy, you can call 1-888-570-8415.

Which car warranty is better: Endurance or CARCHEX?

After comparing both auto warranty companies, we rate Endurance as the better provider overall. It offers more plan options and has better customer service. That said, CARCHEX is still a good option for those who have an older vehicle or are looking for peace of mind for mechanical breakdowns.

What is the best aftermarket warranty?

The best aftermarket car warranty for new cars and used cars is Endurance. The warranty provider ranked high for reputation, coverage, price, and customer service in our review of the best extended car warranty companies.

How long does an Endurance warranty last?

Endurance warranty plans can last up to 200,000 miles. However, the number of years and mileage can be tailored to each customer, depending on what they are looking for.

Where is Endurance located?

Endurance is based out of Northbrook, Illinois. The third-party warranty company provides services all 50 states now that it offers mechanical breakdown insurance in California.

How We Rate Warranty Providers

Our review process aims to deliver consistent and unbiased assessments of extended auto warranty providers. While there are multiple qualities that make a warranty company successful, our review team focuses on those we believe are the most important for consumers:

  • Reputation: It’s important that an extended car warranty company is able to meet its claims obligations. Companies with a strong rating from the Better Business Bureau (BBB) and a long history of reliable service score well in this category. We also evaluate the availability and transparency of each company’s contracts, as well as whether each provider offers a money-back guarantee.
  • Coverage: Our team of experts looks at the number of extended warranty plans available, as well as term limits, exclusions, and added benefits like roadside assistance. Ratings also take into account the availability of maintenance coverage.
  • Cost: Cost can be difficult to compare between providers because so many factors impact vehicle service contract pricing. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles.
  • Customer Experience: We listen to real customer sales calls and comb through reviews on sites like the BBB to learn about customer experiences. Warranty companies with a low volume of complaints score well in this area. We also consider the availability of mobile apps and chat features.