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Autopom! Reviews

During our search for the best extended car warranty companies, autopom! received a score of 4.5 out of 5.0 and was recognized for having the “Best Customer Experience.”

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12/17/2023 12:48 AM

Autopom! stands for “automotive peace of mind,” and that’s what the company strives to provide for drivers. In this autopom! review, we’ll look closely at the coverage, cost, customer experience, and reputation of this vehicle service contract (VSC) provider.

Our research team has examined many of the best extended car warranty companies to help drivers make sense of the market. If you’re looking for an extended warranty, compare quotes from our recommended companies to find the best option.

Autopom Pros And Cons

Pros Multiple contract options per coverage level Pays repair shop directly 30,000+ shops to choose from Many positive customer reviews 24/7 roadside assistance
Cons No basic powertrain plan Certain contracts available in only a few states

Autopom! Review: 4.5 Stars

Based on our research, autopom! is one of the best extended warranty options after the manufacturer warranty expires. Autopom! has very few negative reviews, and it always works with customers to make things right. If you’re looking for an extended warranty (or mechanical breakdown insurance in California), autopom! is a solid option.

Review CategoryRatings Score
Customer Experience4.5
Overall Rating4.5

About Autopom!

Autopom! was founded in Lake Forest, California, and it has been in business since 2010. The company sells vehicle service contracts, which are also known as extended warranties. Instead of backing the plans itself, autopom! plans are backed by highly rated administrators–Mercury, Omega, Olive, Headstart, CAPS, and NAAC.

Autopom! has an A+ rating from the Better Business Bureau (BBB) and autopom! reviews on the BBB and Trustpilot website give the company high marks.

Autopom! Extended Car Warranty Coverage

Autopom! offers three coverage levels. Plans can cover vehicles up to 20 years old, and some vehicles may be eligible for an unlimited-mile coverage term.


Warranty Plan

Coverage Details
ExclusionaryThis level of coverage is similar to your car’s factory warranty. It’s an exclusionary plan and covers almost any electrical or mechanical breakdown.
Mid-LevelThis level provides coverage within most of the major systems of your vehicle including the engine, transmission, drive axle, steering, braking, and more.
Powertrain PlusThis basic level of coverage includes the powertrain, air conditioning, basic electrical, and some other parts.

Each autopom! coverage plan is offered by a number of different companies, which include Mercury, Omega, Olive, Headstart, CAPS, and NAAC. Contracts between administrators are mostly similar, but availability can vary by state. Depending on your contract, it will also include a 60- or 30-day money-back guarantee.

Autopom! Car Warranty Exclusions

Of course, no matter how extensive a vehicle protection plan is, it won’t cover everything. Here are a few exclusions common to autopom!’s extended vehicle service contracts:

  • Car repairs made without prior authorization
  • Damage from environmental events, accidents, or vandalism
  • Misuse, off-road driving, and competitive driving
  • Upgraded replacement parts that improve performance or value
  • Vehicles with a tampered odometer
  • Degradation of performance without a part failure
  • Normal wear and tear

Additional Benefits From Autopom!

All autopom! contracts come with roadside assistance and rental car reimbursement. Most come with trip interruption, and some include tire repair. Also, benefit limits and terms may differ between contract administrators. Here’s an overview: 

  • 24/7 roadside assistance: This benefit covers towing, spare tire installation, fuel delivery, battery jump-starts, and lockout assistance up to a specified amount per occurrence. 
  • Rental car coverage: In the case of a covered repair, your contract provider will reimburse you up to a certain amount per day for rental coverage, usually $30 a day for a maximum of $150 (five days). 
  • Trip interruption: This coverage reimburses you for lodging and meals up to a certain amount in the case of a breakdown over 100 miles from your home. 
  • Tire repair or replacement: If you hit a road hazard, you can get reimbursed $20 per tire repair. If a tire is non-repairable and it has more than 3/32” of tread, the provider will reimburse you up to $100 for tire replacement ($400 maximum for the contract). 

Cost Of An Autopom! Extended Warranty

Coverage from autopom! can cost less than $100 a month, or you can pay several thousands of dollars upfront. Our team got quotes for this autopom! review based on a 2016 Honda CIvic with 110,000 miles.

Autopom! Quote Example

VehicleAutopom! PlanPlan TermCostDown PaymentDeductible
Honda CivicExclusionary

4 years/



for 24 months


Overall, autopom! costs are fairly reasonable compared to other providers. Generally, an auto warranty plan might cost you between $50 and $200 per month, so the $106.95 monthly payment is a good price. 

Of course, you’ll find different prices when you look for quotes. Extended warranty costs are based on your car’s make, model, and mileage. Prices can also vary between states.

How Autopom! Extended Warranties Work

For our autopom! review quotes, we spent a bit of time talking to the sales staff. The whole phone call took about eight minutes. There was only one minute of hold time, and autopom! was easy to work with in our experience.

Claims are also easy. With an autopom! extended warranty, you can go to any repair facility certified by the National Institute for Automotive Service Excellence (ASE®) in the U.S. or Canada. After you give the repair shop the claims number for your contract, the provider’s claims department will negotiate the repair and then pay the shop directly. You might have to authorize a diagnosis before the repair can be done, though autopom! will only cover the diagnosis if the failed part is covered. 

Depending on the plan you purchase, you can cancel for a full refund within 30 or 60 days, as long as you haven’t used any of the coverage. You can also get a prorated refund from autopom! after that based on time and mileage. It’s important to be aware that extended car warranty companies won’t refund you the whole amount after the guarantee period even if you haven’t used the plan. 

If you sell your car, you can transfer the coverage to a secondary owner for a small fee, which is usually about $50. 

What Is The Autopom! Warranty Phone Number?

To get an autopom! extended warranty or to find out more information, you can call 800-724-8141. Customer service representatives are available from 9 a.m. to 5 p.m. Pacific Standard Time (PST). The autopom! offices are closed on Saturdays and Sundays.

Autopom! Reviews

While there aren’t a huge number of autopom! reviews posted online, the vast majority of them are positive. Customer reviews for autopom! on the BBB rated the company 4.71 stars, and the reviews on Trustpilot give it a “Excellent” rating with 4.2 stars. Below are a few examples of positive and negative autopom! extended warranty reviews.

Positive Autopom! Reviews

“Autopom! seemed to have the best VSC at a fair price. Other VSC outfits I talked with were evasive, a bit rude, and outright dishonest about some provisions of their contracts. Autopom! seems different.”

– Peter H., BBB

“I have used autopom! for years and for several cars. I have always been very happy with them.”

– Ryan M., Trustpilot

Negative Autopom! Reviews

“Autopom! said they would cover [the repair] and they wanted to [see] what it was going to cost. My mechanic submitted an estimate of $4,800. Autopom! said they will only pay $2,800.”

– Anthony T., BBB

“Both the mechanic and the inspector identified the problem to be a cracked piston, which caused engine failure. However, autopom! denied the claim stating that the problem was a detonation of the piston.”

– Larry R., BBB

After each negative review, someone from autopom! responds and lets the customer know they’ll look deeper into the matter. Usually, the problem is with an administrator and not autopom!’s service. From looking at other autopom! reviews, it seems the company changes its administrators from time to time to make sure its customers have the best experience.

Click below to reach out to autopom! for a free, personalized quote.

Top Recommendations For Extended Car Warranties

When you look for car insurance, you probably check out prices from more than one company. The same approach applies to extended auto warranties. It’s always a good idea to get multiple quotes and compare warranty plans to find the best one for you.

While different drivers value different things, we think Endurance has the Best Plan Offerings, while CARCHEX offers High-Mileage Limits . 

Endurance: 4.5 Stars

Endurance has been around for 15 years. The company is a direct provider, and Endurance warranty reviews talk about its reliable claims process. The company offers one year of Endurance Elite Benefits for free, which includes: 

  • Roadside assistance: Available 24/7
  • Total loss protection: Up to $1,000 towards replacement vehicle
  • Collision discount: Up to $500 per collision ($1,000 limit)
  • Key fob replacement: Replace your key fob or up to $500 to repair
  • Tire repair/replacement: Up to two repaired/replaced tires per year
  • Endurance mobile app: Stay connected with staff and your benefits

For more information about Endurance, you can get a free quote for your vehicle and check out our Endurance warranty review.

CARCHEX: 4.4 Stars

CARCHEX is a reliable vehicle service contract provider that has been around for 24 years. CARCHEX reviews via the BBB and TrustPilot give the company high scores and the provider maintains an A+ rating from the BBB. There are five plans to choose from, and each one comes with a few perks.

To learn more about an extended auto warranty from CARCHEX, get a personalized quote or read our full CARCHEX review.

Frequently Asked Questions

Is autopom! legitimate?

Yes, autopom! is a legitimate company that sells vehicle service contracts from highly rated administrators, including Mercury, Omega, Olive, Headstart, CAPS, and NAAC. The company has an A+ rating from the BBB with a customer rating of 4.71-stars out of 5.0.

How much does autopom! cost?

According to our research, autopom! can cost less than $100 per month. Total costs typically range between $2,000 and $3,000 depending on which plan you choose.

Who has the best vehicle protection plan?

Our review team found that Endurance has the best vehicle protection plans on the market. Customers can choose from six extended warranty plans with deductible options of $0, $50, $100, and $200. The company has a 3.8-star rating out of 5.0 from over 4,300 customers on Trustpilot.

How We Rate Warranty Providers

Our review process aims to deliver consistent and unbiased assessments of extended auto warranty providers. While there are multiple qualities that make a warranty company successful, our review team focuses on those we believe are the most important for consumers:

  • Cost: Cost can be difficult to compare between providers because so many factors impact vehicle service contract pricing. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles.
  • Coverage: Our team of experts looks at the number of extended warranty plans available, as well as term limits, exclusions, and added benefits like roadside assistance. Ratings also take into account the availability of maintenance coverage.
  • Reputation: It’s important that an extended car warranty company is able to meet its claims obligations. Companies with a strong rating from the BBB score well in this category. Established providers with a long history of reliable service also receive positive marks.
  • Customer Experience: We listen to real customer sales calls and comb through reviews on sites like the BBB to learn about customer experiences. Warranty companies with a low volume of complaints score well in this area. We also consider the availability of mobile apps and chat features.

*Data accurate at time of publication.