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Peddle Reviews

In our review of Peddle, we rate the company 4.4 out of 5.0 stars for its easy online car selling process and great customer service reputation.
01/04/2024 12:40 PM

The Gist:

  • Peddle will send a tow truck to your house with cash in hand within one week of making a firm offer for your damaged or junk vehicle.
  • Over the past 12 years, Peddle has bought over 2 million cars nationwide.
  • Peddle offered $720 for a 2003 Honda Accord with no body damage and $615 for a Hyundai Sonata with some body damage.

If you have an old car just taking up space, Peddle can get it off your hands quickly and easily. In this article, we’ll review everything you need to know about Peddle’s experience when selling your car on its platform. We’ll go over Peddle’s instant offer tool, customer experience, and example quotes we received.

Peddle Review

Peddle offers a simple platform and instant cash offers, earning it a spot on our list of the best places to sell a car. After extensively researching the platform, our team gave Peddle a rating of 4.4 out of 5.0 stars. Overall, we were impressed by Peddle’s simple selling process and strong customer service record.

Peddle Ratings

Below, you can see how Peddle performs in each of our five categories. The overall score is based on factors including the company’s online platform, cost, customer support, and customer experience:

Rating CategoryPeddle Score
Industry Reputation4.6
Platform4.5
Cost4.2
Transaction Support4.4
Customer Experience4.8
Overall Rating4.4

Should I Sell My Car To Peddle?

Our research team thinks that selling a car to Peddle can be a good idea, depending on what you value in your car-selling experience. While Peddle’s cash offer may not pay top dollar, the company offers a fast and reliable experience and treats its customers well.

Along with excellent in-person customer service, Peddle provides convenience and eliminates the hassle of advertising, sorting through buyers, meeting strangers, and avoiding scams to sell your car. Below is a list of Peddle pros and cons:

Pros

  • Mostly positive reviews from around the web
  • Peddle will buy working or junk cars
  • Hassle-free vehicle pickup at any location

Cons

  • No negotiating
  • Won’t give you the best prices for newer vehicles
  • Vehicle must be completely paid off before selling to Peddle

Does Peddle Give Good Offers?

We found that Peddle gives excellent offers for older cars since the automotive dealerships that Peddle works with specifically look for aging vehicles that can be scrapped or sold to junkyards. That said, since it specializes in older vehicles, offers from Peddle for new cars are generally lower than average. If your car is newer than other vehicles on the used car market, you may get better offers from sites like CarMax or Cars.com.

Is Peddle Legit?

Peddle is a legitimate place to sell your car. Compared to sites like Cars.com and CarMax, Peddle earned the highest customer experience scores in our used car buying and selling platform review. Along with selling over 2 million vehicles across the U.S. in the past decade, the company has very high ratings on several online platforms, including an A+ rating and accreditation from the Better Business Bureau (BBB).

Peddle Customer Reviews

Peddle receives overwhelmingly positive customer reviews from those who’ve sold cars on its platform. From over 120,000 reviews on Trustpilot, Peddle has an overall rating of 4.6 out of 5.0 stars. Impressively, 92 percent of Peddle’s customer reviews were four or five stars.

The company also performs well on the BBB, where it earns a score of 4.7 out of 5.0 from over 7,000 customers. Some highlights include:

  • Straightforward process
  • Professional communication
  • Fast service in metro areas
  • Quick payments

Peddle Complaints

Although Peddle’s customer reviews are overwhelmingly positive, the company has still gotten some complaints over the years. Negative reviews from customers came as a result of the following issues:

  • Some customers complained that they received a lower final amount because Peddle’s offer calculator didn’t account for certain missing parts.
  • One customer received a lower amount from the tow truck driver because their car’s catalytic converter was no longer on the vehicle.
  • Other customers had issues scheduling pickup times for different reasons.

One positive about Peddle is how it responds to negative customer feedback. While many businesses copy and paste the same response to all negative comments, Peddle employees take their time and respond with personal messages.

For example, in response to some of the issues above, a Peddle employee responded to inform customers that the truck driver is allowed to inspect vehicles for missing parts.

How Does Peddle Work?

Peddle is an Austin, Texas-based online car-buying service and car-selling company founded in 2011 by Tim Yarosh. Peddle leverages its online platform and partnerships with junkyards and dealerships to buy used cars nationwide, including old cars, junk cars, and vehicles that don’t run.

You can get a no-obligation cash offer on the Peddle website for free. If you move forward within seven days, when the offer expires, Peddle will send a tow truck driver to inspect the vehicle, close the sale, and pay you on the spot.

Peddle Car Selling

Peddle has one of the best car-selling platforms on the web. You can receive offers for your vehicle within minutes and get the car out of your possession within a week. Read more below for greater details about selling your vehicle through Peddle. 

Peddle Offers

Our team examined four vehicle offers to determine how much Peddle pays compared to other platforms. To get a true sense of what type of offer you can get from Peddle, we tested a number of vehicles in varying conditions.

Below, you can see specifics regarding the four offers we received from Peddle:

VehicleConditionPeddle Offer
1998 Chevrolet Suburban C1500250,000 miles, some body damage$510
2003 Honda Accord LX250,000 miles, no body damage$720
2007 Hyundai Sonata SE250,000 miles, some body damage$615
2007 Hyundai Sonata SE250,000 miles, some body damage, starts but doesn’t drive$390

Based on the above offers, Peddle is worth considering if you need to sell an older or broken-down vehicle. Compared to Copart, a leading competitor, Peddle offered more money for each car we looked at. Peddle offered $307 more than Copart for the 1998 Chevrolet Suburban and $232 more than Copart for the 2003 Honda Accord.

Can You Negotiate With Peddle?

Peddle’s offers are firm, so there’s no haggling with the company. Once you provide accurate information about your car and get an offer, that’s what Peddle will pay. After that, the offer is good for seven days. If you wait longer than seven days to sell the vehicle, you’ll need to get a new offer.

How Does Peddle Pay You?

Peddle pays by check in most cases. The auto carrier will write you a check when it picks up the vehicle. Carriers pick up multiple cars daily, so they need to carry more cash to guarantee that payment. However, you can request money from your carrier if you talk to them beforehand.

How Long Does Peddle Take To Pick Up Your Car?

The time it takes to have your car picked up can vary. Peddle will contact a towing company in its network that can get your vehicle, and you’ll work with that company to finalize the schedule. You’ll hear from the towing service within a day or two after accepting an offer from Peddle.

Peddle Car Buying

Peddle buys cars to sell the vehicle itself, its parts, or its scrap metal to a partner in its network. Peddle will only sell cars to certified dealers or authorized scrapyards, so keep that in mind when looking for a place to buy a car. Below, we’ll review the necessary steps and requirements for purchasing a vehicle through the Peddle online platform.

How To Buy A Car From Peddle

To start the car-buying process with Peddle, make an account on the Peddle online marketplace and verify that you’re an authorized dealer or scrapyard. If your Peddle partner application is accepted, a representative will help you with the onboarding process so you know precisely what must be done before purchasing a vehicle.

At this point, you can begin buying used and scrap cars. Below are the steps to purchasing a car from Peddle:

  1. Find the specific vehicle you want by choosing the year, make, model, and condition.
  2. Set price ranges based on your budget.
  3. Start setting bids by vehicle or weight (for scrap cars).
  4. Peddle will send you notifications when an offer is accepted, and you can purchase.
  5. Set a time and place with the seller to pick up your purchased car.

Selling A Car To Peddle

Selling a car to Peddle is a simple process, with only a few steps. Customers often enjoy using Peddle because of how easy the company makes the car-selling process. The steps for selling your car to Peddle are as follows:

1. Fill Out Peddle’s Online Form

To get started selling your car, fill out Peddle’s online form to get an offer. Peddle asks a variety of questions during the quote estimation process. These start with basic information about your vehicle:

  • Year
  • Make
  • Model
  • Trim
  • Location

Peddle also wants to know about the ownership of the vehicle:

  • Do you own the vehicle?
  • Does your vehicle have a clean title?

Peddle can buy salvaged and rebuilt vehicles, but it can’t buy a car with a lienholder. If you still owe on a loan, you need to pay that loan off before selling the car to Peddle.

Next, you’ll answer a variety of questions about the condition of the car:

  • Are the wheels attached and tires inflated?
  • Is the vehicle’s battery working and do you have a working key or fob?
  • Can you start and drive the vehicle?
  • What’s the mileage on your vehicle?
  • Does your vehicle have exterior damage?
  • Are the doors, hood, and other exterior parts attached?
  • Are any mirrors, glass, or lights damaged or missing?
  • Does the interior have missing parts or major damage?
  • Has your vehicle ever been in a flood or fire?

Peddle is very simple to use. Our team got estimates for four vehicles in under 10 minutes, to give you an idea of how quick the estimate process is. One nice thing about Peddle’s estimator tool is that you can return to specific questions and change them without redoing the entire process.

Image of a car that shows the standard factors that go into a car's value.

2. Accept An Offer

Offers from Peddle are good for seven days. Once you receive an offer, enter your email address to create a Peddle account. The company will save your offer for a week if you want to shop around a bit more.

To proceed with the offer, enter the name on the vehicle title, the vehicle identification number (VIN), and the state of title issuance. You’ll then enter a pickup address, add information for the payment, and schedule a pickup.

Offers over a certain amount require you to upload photos for Peddle to do a visual inspection. You’ll be notified if this applies to you after you accept the offer, and you have seven days to upload the required photos.

Peddle will walk you through the entire process. You don’t need to have all the photos ready to upload at once–you can upload some and then return later to add more. Hit the close and continue button when you’re done uploading photos.

3. Finalize The Sale

Here’s how to finalize a sale and get your money:

  • Prepare your car: Remove all personal items from the car and gather your keys.
  • Sign your car’s title: To transfer ownership of the vehicle, sign your name on the back of the title on the seller line. You may need to notarize the signature if your state requires it (you’ll see a notarization space on the title).
  • Meet the carrier for pickup: Park your car in an area that’s easy for a tow truck driver to access. The carrier will take the signed title, load your car, and give you a check. Remove your license plates and dispose of them however your state requires.

Peddle can still buy your car if you don’t have the title or even the keys. Just let Peddle know this ahead of time. After the sale, you’ll get a receipt by email. You can use it as proof of sale if your state requires you to file additional paperwork. Peddle will let you know what forms to fill out if you need to do anything else.

Icon images of car parts that a driver can recycle

If this is your first time selling a car, check out our guide on how to sell a car for more information.

Source: Automoblog

Peddle.com Review: The Bottom Line

In this review, we rated Peddle 4.4 out of 5.0 stars and named it Best for Older Vehicles. Along with reviewing the online car buying and selling platform, we looked at how to use Peddle and what you can expect when going through the process.

Peddle Competitors

Instead of letting a clunker take up space in your driveway, Peddle lets you turn it into cash. You have a week to consider the offer and can always get another one afterward.

If your car is under 15 years old and has some life left, it’s worth checking out cash offers from other places. Our top picks for Peddle alternatives are Cars.com, Carvana, and CarMax.

  • Cars.com: Cars.com is our first recommendation overall because it offers a good combination of offer value, customer service, and platform features. You can sell your car directly to the company or list it for sale on a marketplace.
  • Carvana: With Carvana, you can sell your car or trade it in from your couch. Carvana provides instant cash offers, comes to your location, and handles all the paperwork to transfer ownership.
  • CarMax: Having compared multiple cash offers from different companies, we found that CarMax tends to offer higher valuations than competitors. We named it Best Value for this reason. However, you’ll need to physically bring your car to a CarMax location to finalize the deal.

Peddle: FAQ

What does Peddle do with cars?

After you sell your car to Peddle, the company will either sell it to a car dealer or to a junkyard. In the second case, the salvage yard will part out your vehicle and recycle parts that can still be used. Metals and plastics will be shredded and recycled.

What do I do if my Peddle check bounced?

If a check you receive from Peddle bounces, contact Peddle at 877-586-5692 as soon as possible. A Peddle representative from the customer support team will walk you through the situation and make sure you get the money you’re owed.

Is Peddle a legitimate company?

Peddle is a legitimate company to sell your car to and has a good reputation for buying used and junk vehicles. The organization has an A+ rating from the BBB and has a rating of 4.7 out of 5.0 stars on the site from over 7,000 customers. The same is true on Trustpilot, where Peddle has a 4.6-star rating from over 120,000 customers.

Do Peddle checks bounce?

The vast majority of customers collect payments from Peddle without issues. If your check happens to bounce, you can contact Peddle and someone will sort it out for you immediately. Also, you can call the bank on the check and ask if there are funds in the account to cover it when you meet the tow truck driver.

Does Peddle pay for towing?

Peddle pays for all costs associated with towing your vehicle after an offer is accepted and you won’t have to pay any fees.

Does Peddle pay what it offers?

Yes, Peddle pays exactly the amount promised after your car’s photos have been inspected. In some cases, you may be able to get cash for your vehicle.

Does Peddle come on the same day?

Many customers report Peddle sending a car carrier on the same day, but this isn’t guaranteed. If you need expedited service, contact your assigned carrier to see if they can help.

How do I cancel my Peddle offer?

Click “cancel this sale” at the bottom of your Peddle account screen if you need to terminate a sale. You can get into your Peddle account with your email and the password that Peddle previously emailed to you.

How do I contact Peddle customer service?

Call a Peddle customer service representative at 877-586-5692 with questions about current offers or past sales. Phone numbers for any other questions can be found on the company’s contact support page. There’s also an FAQ section on Peddle’s website with answers to common questions.

What is the best site to sell your car?

Having compared many popular car-selling sites, we recommend Cars.com as the best site to sell your car. The company offers fast service and purchases cars directly. Plus, it offers a marketplace listing service if you want to sell your car privately.

How We Rate Car Selling Platforms

Our review process aims to deliver consistent and unbiased assessments of online platforms to sell your car. While there are multiple qualities that make a car selling site successful, our review team focuses on those we’ve determined are the most important for consumers:

  • Industry Reputation: We evaluate each platform’s reputation to ensure it’s a reliable place to sell your car. Companies that have been in business for several years and have a strong rating from the BBB score well in this category.
  • Platform: Our team rates each online platform based on how easy it is to use and its available features. Those that provide instant offers and several sales options are more likely to meet customers’ needs.
  • Cost: We performed a secret shopper analysis to see how each provider’s offering prices compared to competitors’. Any additional fees companies charge to sell your car also factor into this rating.
  • Transaction Support: The level of support offered by a car selling platform can make the process much smoother for customers. From free pickup services to sending an in-person inspector to you, companies that offer greater transaction support receive higher scores in this category.
  • Customer Experience: Our team takes a comprehensive look at customer reviews on sites like the BBB and Trustpilot to get a sense of each provider’s customer experience.

*Data accurate at time of publication.