Easy Auto Ship Reviews
We rate Easy Auto Ship 4.4 out of 5.0 stars and name it Best Customer Service . Discover what Easy Auto Ship reviews say about the company.
From our partner, Easy Auto Shop
The Gist:
- We awarded Easy Auto Ship 4.4 out of 5.0 stars in our comprehensive review in addition to the distinction of Best Customer Service in the car shipping industry.
- Easy Auto Ship is well regarded in the industry and by customers, earning an A+ BBB rating, and 4.6 stars from customers on the site.
- Easy Auto Ship offers a comprehensive list of auto shipping services, including international auto transport.
If you’re considering shipping your vehicle, finding the right provider can be an intimidating task–especially if it’s your first time shipping a car. While you have a number of shipping options to choose from, Easy Auto Ship reviews suggest the company offers several benefits that make it one of the top providers in the country.
Our team dug deep into customer feedback, service offerings, and auto transport costs to help you decide whether Easy Auto Ship is the right shipping service for you. We’ve also reviewed the best car shipping companies in the country and recommend getting quotes from multiple providers to find the best fit for your vehicle transport needs.
Easy Auto Ship Review
Our team rates Easy Auto Ship 4.5 out of 5.0 stars and recognizes it for having the Best Price Match Guarantee in 2024. The company is highly rated, and customers consistently praise Easy Auto Ship for its affordability, guaranteed car shipping quotes, and easy shipping process.
| Review Category | Ratings Score |
| Reputation | 4.2 |
| Price | 4.3 |
| Services | 4.9 |
| Customer Experience | 4.7 |
| Overall Rating | 4.5 |
Easy Auto Ship reviews are strongly positive, even compared to other top car shipping companies. Many positive Easy Auto Ship reviews praise the company for its pricing, customer service, and speed. While Easy Auto Ship reviews are mostly good, they aren’t without their complaints. However, most customer complaints highlight issues with third-party shippers, not Easy Auto Ship.
Easy Auto Ship Customer Satisfaction
In a survey that polled auto shipping customers, 65 percent of those that used Easy Auto Ship were satisfied with the experience. This was just behind 67 percent satisfied with AmeriFreight, and well behind Montway, with the highest satisfaction rating of 84 percent.
Here’s a look at the complete breakdown of Easy Auto Ship’s customer satisfaction from our survey:
Easy Auto Ship BBB
Easy Auto Ship has an A+ rating from the BBB. Below are some positive and negative reviews from BBB customers about Easy Auto Ship.
Positive BBB Review
“Easy Auto Ship was great. They were able to get my car from Cleveland to Colorado in the timeframe that I requested. Excellent service and I highly recommend them.”
– Anne M., BBB
Negative BBB Review
“They failed to book a car until after we had moved across the country. We had issues with the driver, but the representative and company were never reachable or responded to emails or phone calls.”
– J. Ray, BBB
Easy Auto Ship Google Reviews
Google customer rate Easy Auto Ship 4.6 out of 5.0 stars from more than 3,000 reviews. Below are positive and negative reviews of Easy Auto Ship from Google.
Positive Google Review
“Easy Auto Ship provided five-star service! Their price was better than other companies’ quotes, even for enclosed transport … The total experience was efficient and pain free. I would gladly recommend Easy Auto Ship to anybody looking to move a car …”
– Zak V., Google
Negative Google Review
“My experience was not positive. The company that Easy Auto Ship hired to transport my vehicle was not very good. Their communication was poor, and not timely.”
– Pam T., Google
Your experience may vary based on the mover that carries your shipment. Keep in mind that Easy Auto Ship is a broker that works with a large number of auto shipping providers.
Is Easy Auto Ship Legit?
Based in Youngstown, Ohio, Easy Auto Ship has been in business since 2013. Since then the company has successfully shipped over 123,000 vehicles. Easy Auto Ship specializes in several areas, including multi-car shipping, international car transport, and door-to-door service. The company also helps customers ship vehicles like:
- RVs
- Motorcycles
- Golf carts
- Boats
- And more
Affordable pricing, transparent quotes, and fast shipping are some of the reasons why Easy Auto Ship earns high marks from consumers.
Customer Satisfaction for Car Shipping
Easy Auto Ship also ranks as the second most popular auto transport broker in our car shipping survey which polled 1,000 respondents. Here’s how it compares to other providers in our survey:
Easy Auto Ship Cost
Based on our research, Easy Auto Ship offers some of the lowest vehicle transport rates in the industry for both enclosed shipping and open-air shipments. Easy Auto Ship advertises the following prices on its website:
Easy Auto Ship Prices
| Distance | Base Price per Mile | Example Distance | Example Price |
| 1-500 miles | $1.00 | 400 miles | $400 |
| 500+ miles | $0.75 | 900 miles | $675 |
| 1,000+ miles | $0.60 | 1,200 miles | $720 |
| 2,000+ miles | $0.50 | 2,400 miles | $1,200 |
| 2,500+ miles | $0.40 | 3,600 miles | $1,440 |
Average Car Shipping Costs
These prices are within the range of what most people reported paying in our auto shipping consumer survey. Our study found that over 41 percent of respondents paid between $1,000 and $1,999 for their vehicle shipment.
Easy Auto Ship Quote
While these rates provide a good idea of what you can expect to pay to ship your vehicle, we wanted to dig a little deeper. In January 2021, we reached out to Easy Auto Ship to get auto transport quotes for specific vehicles and services.
| Shipping Distance | Vehicle | Open or Enclosed Shipping | Easy Auto Ship Quote |
Chicago to Kansas City, Mo. (503 miles) | 2018 Toyota RAV4 | Open | $734 |
Los Angeles to Houston (1,556 miles) | 2018 Toyota RAV4 | Open | $1,117 |
Los Angeles to Houston (1,556 miles) | 2018 Toyota RAV4 | Enclosed | $1,724 |
Los Angeles to Houston (1,556 miles) | 2018 BMW 7 Series | Enclosed | $1,590 |
Easy Auto Ship Cost Factors
It’s important to note that your rates will vary based on a variety of factors that influence the cost of shipping your vehicle, including:
- Shipping distance: Like most companies, Easy Auto Ship charges by the mile, so long-distance shipping has a higher overall cost. However, the cost per mile goes down as the mileage goes up.
- Type of vehicle: In general, larger vehicles will cost more to ship than smaller vehicles due to the extra labor involved and space they take up.
- Season: Car shipping costs vary depending on the time of year. January and summer months tend to have the highest rates due to higher demand.
- Shipping locations: Terminal-to-terminal shipping is less expensive than door-to-door auto transport.
- Vehicle condition: Non-operational vehicles are more expensive to ship than cars that can be driven.
- Transport type: Enclosed transport is significantly more expensive than open transport.
How To Save Money While Using Easy Auto Ship
Even though Easy Auto Ship offers some of the cheapest auto shipping available, we’ve listed a few ways to get the most reasonable price for your auto shipping service.
- Opt for open shipping rather than enclosed shipping.
- Avoid using single-car transport if possible.
- Be flexible with your delivery dates.
- Ship your vehicle terminal-to-terminal instead of door-to-door.
- Book in advance to avoid paying high fees for expedited shipping.
In addition to these cost-saving options, Easy Auto Ship offers other opportunities to make shipping your vehicle more affordable. The company offers discounts to both active-duty military members and veterans. It also provides a 15 percent discount to customers who book a shipping service over the phone and savings of up to $150 for those who pay in cash.
Easy Auto Ship Quotes Process
The fastest way to learn what it costs to ship your vehicle with Easy Auto Ship is to reach out for a personalized quote. You can do this through the Easy Auto Ship website (diytransport.com). The process takes less than a minute. Be ready to provide your:
- Name
- Phone number
- Vehicle information
- Pickup and drop off dates
- Pickup and drop off locations
The Easy Auto Ship Price Guarantee states that no hidden fees will be added to your quote.
Easy Auto Ship Services
Easy Auto Ship offers a comprehensive list of auto transport services. It ships vehicles to and from all 50 states, including Alaska and Hawaii, as well as overseas.
These are some of the company’s most popular services:
| Enclosed vehicle transport | Owners of high-end luxury vehicles or classic autos may want extra protection for their cars while they’re in transit. Enclosed transport protects your vehicle from road debris and other hazards. In addition, Easy Auto Ship offers up to $1 million in insurance policy coverage for all vehicles in the truck. |
| Open-air vehicle transport | Open vehicle transport is one of the most popular ways to ship a car–and often the cheapest. Because an open carrier can transport up to 10 vehicles at once, costs are significantly lower than shipping by enclosed transport. |
| Door-to-door shipping | The most convenient option is to have your vehicle shipped door-to-door. With this option, your car can be picked up and dropped off at nearly any location you specify, usually your home or business. |
| Terminal-to-terminal shipping | Shipping your vehicle terminal-to-terminal comes at a much lower cost than door-to-door shipping. With this option, your vehicle must be dropped off and picked up from a terminal. |
| Heavy equipment shipping | Easy Auto Ship is one of the few auto transport companies that allows you to ship heavier vehicles like farm equipment, forklifts, and heavy industrial machinery at affordable rates. |
| International vehicle shipping | In addition to shipping vehicles anywhere in the country, Easy Auto Ship offers international shipping. |
Easy Auto Ship Car Wash And Rental Car Perks
Easy Auto Ship offers a few perks for customers. If your shipment takes more than 14 days to arrive, Easy Auto Ship will pay for a rental car, which is unique in the car shipping industry. Also, the company will cover the cost of a car wash if your vehicle arrives dirty.
Easy Auto Ship Cancellations
It is possible to cancel a booking with Easy Auto Ship, though you will likely need to pay a fee. Cancellation requests must be made in writing through mail or email.
- Domestic bookings: Domestic bookings without a reservation that are cancelled within 24 hours are eligible for a full refund. Domestic bookings (without a reservation) cancelled after 24 hours may face a $75 administrative fee. Any booking with a reservation is non-refundable.
- International bookings: International bookings (without a reservation) can be cancelled, but are subject to a fee of 15 percent of the total cost paid.
Easy Auto Ship: Conclusion
We reviewed Easy Auto Ship and rated it a 4.5 out of 5.0 stars. Below are our picks for their top competitors:
Easy Auto Ship Top Competitors
While Easy Auto Ship can be a great option for many people, shopping around and comparing free quotes from other auto transporters is always a good idea. Our team has reviewed the country’s best auto shipping services and found that–in addition to Easy Auto Ship–Montway Auto Transport and Sherpa Auto Transport offer exceptional services at a good value.
Montway Auto Transport: Best Reputation
Montway Auto Transport was founded in 2007 and works with over 30,000 auto shipping providers nationwide. The company offers expedited shipping, international shipping, door-to-door auto transport, and more. All bookings receive free vehicle shipping insurance.
The company is highly rated within the auto transport industry, boasting a 4.2-star rating out of 5.0 from over 1,300 reviews on Trustpilot and an A+ rating from the BBB. Customer reviews frequently mention fast communication, affordable prices, and timely vehicle delivery.
Read more: Montway Auto Transport reviews
Sherpa Auto Transport: Best For Locked-In Rates
Sherpa Auto Transport also makes our list of the best car shipping companies. The provider is known for its Price Lock Promise which guarantees you’ll pay the quoted rate and nothing more. While the company does not offer shipping to Alaska, the provider does offer shipping to the 48 continental states and Hawaii. Customers also note the ease of the auto transport process and transparent pricing as major benefits.
With an A+ rating from the BBB, Sherpa Auto Transport is one of the most trusted names in the car shipping industry. Our team gave Sherpa a 4.6-star rating out of 5.0 and names it Best for Locked-In Rates. Sherpa Auto Transport also offers its Clean Car Guarantee, which will reimburse you up to $20 for a car wash after delivery.
Read more: Sherpa Auto Transport reviews
Easy Auto Ship Reviews: FAQ
Below are some frequently asked questions about Easy Auto Ship:
Is Easy Auto Ship legit?
Yes, Easy Auto Ship is a legitimate auto shipper that is highly rated by customers. The company is accredited by the BBB and has an A+ rating with the organization. Customer reviews for the company are overwhelmingly positive, with many noting its low shipping costs and quick delivery services.
What is the most reliable auto transport company?
According to our research, Montway Auto Transport is the most reliable auto transport company. This is closely followed by Sherpa Auto Transport, AmeriFreight, Easy Auto Ship, and uShip. Each of these companies was featured in our review of the best car shipping companies based on reputation, coverage, cost, and customer experience.
Who owns Easy Auto Ship?
Eric Ray is the CEO and President of Easy Auto Ship. He founded the company in 2013.
How is Easy Auto Ship rated?
Easy Auto Ship enjoys some of the industry’s highest ratings across a variety of platforms. With a 4.6-star rating out of 5.0 on Google from over 2,950 reviews and a 3.7-star rating out of 5.0 from Trustpilot, Easy Auto Ship has almost entirely positive reviews, making it one of the best auto shipping companies in the country.
Is Easy Auto Ship a broker?
Yes, Easy Auto Ship is a broker. The company works with carriers to provide vehicle transport services to its customers. When you contact Easy Auto Ship, the company will book your shipment with a carrier that best suits your needs.
What is the cheapest way to ship your car across the country?
The cheapest way to ship your vehicle cross-country is terminal-to-terminal using an open transport car carrier. You can save hundreds of dollars by shipping to a terminal rather than using door-to-door transport and even more by choosing open transport over enclosed transport. Easy Auto Ship charges around $1 per mile on average for open transport as opposed to an average of $1.36 per mile for enclosed transport.
What is the best auto transport company to use?
The best vehicle shipping company for you depends on several factors. Prices vary by company as well as variables like how far you need to ship the vehicle, whether you want open or enclosed transport, how you need it delivered, and more. It is always a good idea to shop around for the best rates for your needs.
How We Rate Auto Shippers
Our auto transport review process aims to deliver consistent and unbiased assessments of car shipping companies. While there are multiple qualities that make an auto transport provider successful, our review team focuses on those we believe are the most important for consumers:
- Cost: Cost can be difficult to compare between providers because so many factors impact auto shipping rates. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and routes.
- Services: Our team of experts looks at the types of services available, as well as insurance coverage and the ability to guarantee pickup and drop-off dates. Ratings also take into account whether the transport company is a broker or a carrier.
- Reputation: It’s important that a car shipping provider is able to deliver your vehicle in a safe and timely manner. Companies with a strong rating from the BBB score well in this category. Established providers with a long history of reliable service also receive positive marks.
- Customer Experience: We comb through consumer reviews on sites like the BBB to learn about customer experiences. Car transport companies with a low volume of complaints score well in this area.
*Data accurate at time of publication.
