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Safe-Guard Auto Extended Warranty Review (2024)

Wondering what separates Safe-Guard Auto extended warranty plans from the competition? We researched costs, customer reviews, and more to find out.

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04/26/2024 12:00 AM

Safe-Guard Products International offers more than a dozen types of vehicle protection, including tire repair and replacement and mechanical breakdown coverage. Safe-Guard auto warranties give drivers many choices, but are the company’s products worth it?

In this review, we’ll look at Safe-Guard auto warranty plans and the company’s customer and industry ratings. We’ve reviewed the 10 best extended car warranty companies, so we’ll also suggest two of our top picks to help you in your search for the right vehicle coverage.

The Gist:

  • Safe-Guard offers a variety of protection products, including warranties for prepaid maintenance, tires and wheels, dent and appearance protection, and more. 
  • Safe-Guard doesn’t list term lengths or coverage levels for its vehicle service protection plans online, so you may need to call a customer service representative for more information.
  • Vehicle protection plans from Safe-Guard can cover cars, motorcycles, and RVs and can only be purchased through dealerships.
Reputation: 4.5/5.0
Coverage: 5.0/5.0
Price: 4.5/5.0
Customer Experience: 4.5/5.0
idée Endurance is our first choice for extended warranties
  • Best Plan Offerings
  • Mileage Covered: 200,000 miles on the odometer
  • Free Cancellation: Full refund within 30 days
  • Plan Options: 6 different plans to choose from
  • Longest Plan Term: Up to 8 years
  • Discounts: $300 same-day signup discount, $250 shopping voucher, and others
Plan coverage includes Endurance Elite perks™
Exclusionary plan One-year membership for free
Powertrain plan Tire repair and replacement
Maintenance coverage with Endurance Advantage Key fob replacement
Roadside assistance Total loss protection
Towing Collision discount
Rental car $250 rewards voucher
Trip interruption coverage Endurance Protect app

Safe-Guard Auto Pros And Cons

Pros Benefits like travel reimbursement, rental car coverage, roadside assistance, and more Plans cover cars, motorcycles, and RVs Optional coverage for tires, dents, windshields, and more
Cons Plans must be purchased through a participating dealership Below-average customer reviews

Safeguard Auto Warranty Reviews

Safe-Guard Products International is not a customer favorite. Through our research, we found a large number of negative reviews for Safe-Guard auto warranties. Negative reviews are common in the auto warranty industry, but Safe-Guard has an overwhelming number of them.

Safe-Guard Products International’s best attribute is the number of warranty plans it offers. This allows consumers to choose more personalized plans that cover only the things they need.

Customer Experience3.5

Safe-Guard Auto Warranty BBB

At the time of publishing, Safe-Guard’s Better Business Bureau (BBB) profile was being updated, so its current accreditation status, score, and customer reviews are unavailable. However, our records show that the provider previously held accreditation and an A+ rating on the platform with mixed customer reviews. 

Every provider you consider will have customer complaints, and since Safe-Guard administers more than three million contracts each year, it’s bound to have some negative reviews.

Safe-Guard Auto Warranty Customer Reviews

While we couldn’t access the most up-to-date BBB reviews for this provider, Safe-Guard customers have also left reviews on Yelp. Out of 173 reviews, Safe-Guard has an average rating of 1.3 out of 5 stars. Of those 182 reviews, 162 give the provider just one star. 

A few customers were happy with Safe-Guard’s handling of claims, mentioning quick repairs and payouts. However, a majority of customers had complaints, and cited a confusing claims process, many denied claims, or disorganized customer service. 

Is Safe-Guard Auto Legit?

The Atlanta, Georgia-based Safe-Guard Products International has over 30 years in the extended automotive warranty industry. There are more than a dozen Safe-Guard auto warranty options, ranging from dent repair to comprehensive warranties for a vehicle’s major systems.

Safe-Guard Auto Warranty Cost

Our review team was unable to determine a specific price for Safe-Guard’s extended auto warranty, so it’s difficult to say how competitively priced the company’s services are. However, in our 2023 consumer survey, most respondents reported paying between $1,500 and $3,500 for their extended warranties.

Safe-Guard Products International extended car warranties are sold exclusively through participating dealerships, meaning pricing will vary from one dealership to another. Common factors that may affect the price of an extended warranty for your vehicle include:

  • Vehicle mileage
  • Vehicle age
  • Vehicle model
  • Term length
  • Deductible
  • Location

Safe-Guard Auto Warranty Coverage

Safe-Guard Products International offers different levels of extended warranty coverage, most notably its Vehicle Service Protection (VSP). VSP covers mechanical repairs, the cost of parts, and the cost of labor. Other extended auto warranty plans from Safe-Guard Products International include:

Mechanical Coverage

  • Precision Care: Replaces common wear-and-tear items, as well as 1,500 major mechanical components
  • CPO: Covers mechanical repairs for components such as your engine, transmission, and drivetrain for certified pre-owned vehicles
  • Prepaid maintenance: Coverage for oil and oil filter changes, tire rotations, and multipoint inspections

Appearance Coverage

  • Tire and wheel protection: Repairs or replaces tires, rims, and wheels damaged by everyday road hazards
  • Dent protection: Provides coverage for dents and dings through paintless dent repair
  • Windshield protection: Repairs or replaces the windshield after it’s been cracked or chipped
  • Appearance protection: Covers everyday interior and exterior damage to the vehicle

Other Coverage

  • Key protection: Replaces the vehicle’s key or transponder
  • Guaranteed asset protection: Provides coverage for the “gap” between what your insurance company covers and the balance you owe on your vehicle after it’s declared a total loss
  • Lease-end protection: Covers everyday wear and tear such as chipped paint, glass chips, scratches, interior stains, and tears on your leased vehicle
  • Vehicle theft protection: Includes theft warning window decals, vehicle marking with traceable ID codes, and a financial benefit if your vehicle is not recovered or is damaged beyond reasonable repair
  • Identity theft protection: Provides coverage in the event your identity is stolen

How Safe-Guard Auto Warranties Work

Safe-Guard auto warranties offer a long list of coverage options and levels to fit customers’ needs. Safe-Guard doesn’t provide auto insurance, and all of its extended warranty plans are optional to purchase.

Explaining Extended Warranties

Extended warranties are optional service plans you can purchase to protect your vehicle once your manufacturer’s warranty expires. They typically offer coverage over major mechanical parts in your vehicle, though this depends on the level of coverage you choose.

There are two types of extended automotive warranties: inclusive and exclusionary. Inclusive warranties list all the parts that are covered by the warranty, while exclusionary warranties list only the parts that aren’t covered.

Types of Car Warranties

The three main categories of extended warranties are:

  • Bumper-to-bumper warranty: Most comprehensive coverage of the three main categories of warranties. These exclusionary contracts will cover all of the main parts between the front and rear bumper of your vehicle when it goes into the repair facility.
  • Powertrain warranty: An inclusive plan that covers your wheels and what powers them, like your engine.
  • Named-component warranty: These inclusive agreements provide coverage for all the parts listed in your contract.
Tables showcasing the differences between powertrain warranties and bumper-to-bumper warranties, and what makes them different

Safe-Guard Auto Warranty Competitors

Whether or not you’re considering a Safe-Guard auto warranty, we recommend getting a free quote from Endurance and Carchex, our two top providers.

Endurance: 4.5 Stars

Our review team found Endurance to offer the best extended warranty available and gave it the  Best Plan Offerings award. Endurance offers six coverage plans for vehicles up to 8 years/200,000 miles, making the company a good option for extended warranties for cars over 100,000 miles.

Endurance is a direct automotive warranty provider, meaning it administers its own contracts. Founded in 2006, the company offers extended warranties in every state except California, where it offers mechanical breakdown insurance (MBI) instead.

Each Endurance warranty plan comes with one free year of Endurance Elite Benefits, which includes:

  • Roadside assistance
  • Total loss protection
  • A collision discount
  • Key fob replacement
  • Tire repair or replacement (four per year)

Read more: Endurance warranty review

Carchex: 4.4 Stars

With more than 20 years in business, Carchex earned our review team’s award for High Mileage Limits. Carchex is available in all 50 states and offers five levels of coverage that protect vehicles up to 10 years/250,000 miles. That’s one of the longer plans out of the reputable extended car warranty companies we reviewed.

Some of the additional perks Carchex offers include:

  • Roadside assistance
  • Rental car reimbursement
  • Fuel delivery
  • Towing

Learn more about this provider in our Carchex warranty review.

Safe-Guard Auto Extended Warranty: FAQ

Below are some commonly asked questions about Safe-Guard’s auto extended warranties:

Who owns Safe-Guard warranty?

Goldman Sachs Merchant Banking Division purchased Safe-Guard Products International in 2012.

What does Safe-Guard cover?

Safe-Guard offers a wide variety of protection products including dent protection, windshield protection, extended warranty contracts, guaranteed asset protection, and prepaid maintenance.

Who has the best automotive extended warranty?

According to our review team’s research, Endurance offers the best automotive extended warranty. The provider earned the highest rating in our review–4.6 out of 5.0 stars–thanks to its six levels of coverage.

Are extended dealer warranties worth it?

According to a survey conducted by our review team, 40.5 percent of respondents think an extended warranty is worth it. Whether an extended warranty from a dealer or a third-party is worth it for you depends on factors such as your car’s reliability and your budget for repairs.

What days are Safe-Guard Products International open?

Safe-Guard Products International’s customer support team is available Monday through Friday from 8:30 am to 8:00 pm EST and Saturday from 8:00 am to 5:00 pm EST.

How We Rate Warranty Providers

Our review process aims to deliver consistent and unbiased assessments of extended auto warranty providers. While there are multiple qualities that make a warranty company successful, our review team focuses on those we believe are the most important for consumers:

  • Reputation: It’s important that an extended car warranty company is able to meet its claims obligations. Companies with a strong rating from the Better Business Bureau (BBB) and a long history of reliable service score well in this category. We also evaluate the availability and transparency of each company’s contracts, as well as whether each provider offers a money-back guarantee.
  • Coverage: Our team of experts looks at the number of extended warranty plans available, as well as term limits, exclusions, and added benefits like roadside assistance. Ratings also take into account the availability of maintenance coverage.
  • Cost: Cost can be difficult to compare between providers because so many factors impact vehicle service contract pricing. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles.
  • Customer Experience: We listen to real customer sales calls and comb through reviews on sites like the BBB to learn about customer experiences. Warranty companies with a low volume of complaints score well in this area. We also consider the availability of mobile apps and chat features.

*Data accurate at time of publication.

View Pricing from our #1 Provider – Endurance