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EasyCare Warranty

Are you considering an EasyCare warranty for your vehicle? Check out our in-depth guide to learn about services, costs, plans, and alternatives.

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03/25/2024 03:19 PM
Reputation: 4.5/5.0
Coverage: 5.0/5.0
Price: 4.5/5.0
Customer Experience: 4.5/5.0
idée Endurance is our first choice for extended warranties
  • Best Plan Offerings
  • Mileage Covered: 200,000 miles on the odometer
  • Free Cancellation: Full refund within 30 days
  • Plan Options: 6 different plans to choose from
  • Longest Plan Term: Up to 8 years
  • Discounts: $300 same-day signup discount, $250 shopping voucher, and others
Plan coverage includes Endurance Elite perks™
Exclusionary plan One-year membership for free
Powertrain plan Tire repair and replacement
Maintenance coverage with Endurance Advantage Key fob replacement
Roadside assistance Total loss protection
Towing Collision discount
Rental car $250 rewards voucher
Trip interruption coverage Endurance Protect app

Easycare Pros And Cons

Pros Comprehensive plans Rideshare and commercial services Plans transferable to subsequent owners
Cons Participating dealerships only No plan terms online Poor driver reviews

If you’re looking for peace of mind when your car’s factory warranty expires, you may want to consider extended warranty coverage. One place where you can find it is EasyCare Warranty, which offers drivers a choice of four vehicle service contracts. But is this company worth the investment? 

In this review, we take a look at EasyCare’s warranty costs, services, and customer service reputation. Keep reading to see how the Norcross, Georgia-based auto warranty provider compares with the best extended car warranty companies on the market.

The Gist:

  • The four extended warranty contracts EasyCare offers are the TotalCare, StatedCare, PrimaryCare, and PowerCare plans.
  • EasyCare only sells vehicle service contracts through participating dealers.
  • The company offers a wide variety of other vehicle protection products, including guaranteed asset protection (GAP), tire and wheel protection, and paintless dent repair.

EasyCare Warranty Review: 4.2 Stars

We give EasyCare a rating of 4.2 stars out of 5.0. While EasyCare warranties come with some good perks, such as roadside assistance and trip interruption coverage, customer reviews of the extended warranty provider raise some red flags about the quality of service and the company’s reputation.

Review CategoryRatings Score
Customer Experience3.5
Overall Star Rating4.2

About EasyCare

EasyCare is a subsidiary of the Automobile Protection Corporation (APCO), founded in 1984 by Larry Dorfman, who wanted to create a company that would offer premier driver benefits and customer satisfaction through the lifespan of vehicle ownership. 

There are four EasyCare warranty plans, including bumper-to-bumper and powertrain coverage. Drivers can only purchase EasyCare warranties through dealerships. 

EasyCare holds an A+ rating and accreditation from the Better Business Bureau (BBB). However, EasyCare warranties come with both positives and negatives.

How Much Does An EasyCare Warranty Cost?

EasyCare warranty repair costs are not available online since pricing varies by location and dealership. However, our team has done hundreds of hours of industry research, so we have an idea of what typical coverage might cost. 

In a survey where we polled 1,000 people, most said they paid between $1,500 and $2,499 for their vehicle service contracts.  We also gathered quotes from several reputable providers for different cars. On average, the cost of an extended warranty is about $977 per year. The average rate changes based on coverage level:

Coverage LevelAverage Annual Cost

Other factors that can affect the cost of your warranty are shown in the graphic below.

Icons showing six factors that affect extended warranty costs

EasyCare Extended Car Warranty Coverage

Drivers can choose from four EasyCare warranty plans. While the duration and mileage terms are not listed on EasyCare’s website, the vehicle warranty company says these terms, as well as deductibles and payment plans, are negotiable. 

Here’s an overview of EasyCare’s warranty coverage options:

EasyCare PlanCoverage Details
TotalCareOffers bumper-to-bumper coverage for hundreds of parts, some high-tech
StatedCareIncludes all components of lower-tiered plans, as well as electrical, steering, suspension and cooling systems
PrimaryCareCovers the powertrain along with the air conditioning, heating, and brake system
PowerCareCovers essential items such as the engine, transmission, and drive axle

If you sell your vehicle, you can transfer EasyCare warranty coverage to the next owner if your warranty hasn’t expired. All EasyCare coverage plans also include the following perks: 

  • 24/7 emergency roadside assistance: This may include emergency towing, flat tire changes, gas delivery, lockouts, and battery jump-starts. 
  • Rental car reimbursement: EasyCare will pay for substitute transportation when your vehicle is in the shop. Drivers receive up to $40 a day for up to six days, with an upgrade available for an additional cost. 
  • Trip interruption: The company covers food and lodging expenses up to $100 per day for three days when drivers are more than 50 miles from home. 
  • Tire and wheel road hazard protection: EasyCare will repair or replace tires and wheels that are damaged because of road hazards and rendered unserviceable. Some restrictions apply. 

Additional EasyCare Coverage Options

In addition to its vehicle service contracts, EasyCare offers a few other vehicle protection products. Additional coverages offered include:

  • GAP coverage
  • Appearance protection
  • Paintless dent repair
  • SelectCare (for wear-and-tear items)
  • Etch (theft protection)
  • Commercial vehicle coverage
  • KeyCare
  • TechCare
  • DriverCare (for tire and wheel components)

EasyCare Warranty Coverage Exclusions 

While EasyCare warranty plans offer comprehensive vehicle coverage, every plan–even TotalCare–has some exclusions. These include:

  • Normal maintenance items and parts
  • Squeaks, rattles, water leaks, and wind noise
  • Non-factory-installed radios and speakers
  • Exterior metal
  • Upholstery 
  • Cosmetic items such as carpet and trim
  • Convertible tops, glass, and plastic

These exclusions are common in the industry.

How Does An EasyCare Extended Warranty Work?

Drivers can only purchase EasyCare warranty coverage through a car dealership. To find a participating dealership, you can call the EasyCare customer care center. Simple instructions for canceling or renewing an EasyCare warranty are available on the company’s website.

If your vehicle experiences a mechanical breakdown, you should bring your car to the selling dealership if possible. You can also bring your car to any licensed repair facility if it breaks down while you’re traveling. When you arrive, the repair shop should contact the EasyCare warranty claims department before making any repairs. 

Once EasyCare approves the repairs, the car warranty company will pay the repair facility directly for all covered repairs minus your deductible. 

EasyCare Reviews

Compared with other third-party providers, EasyCare has below-average ratings from customers. The company holds a 1.16-star rating out of 5.0 from the BBB and has closed over 110 complaints within the past three years. Customer ratings on Trustpilot are a bit better, giving the company an average star rating of 2.5 out of 5.0.

Positive customer reviews praise the company for its claims process and repair experience, while negative reviews consistently highlight issues with coverage in the contracts and plan cancellation.

EasyCare Warranty: Our Take

EasyCare offers four levels of coverage, but the company only sells its warranty plans through participating dealers. Each protection plan comes with a few additional benefits, including roadside assistance, rental car reimbursement, trip interruption protection, and tire and wheel protection. EasyCare also offers several kinds of additional protection, including KeyCare, GAP coverage, paintless dent repair, appearance protection, and more.

Top Recommendations For Extended Car Warranties

You should always shop around and compare your options before committing to an extended warranty for your vehicle. 

Our team has carefully reviewed every major extended auto warranty provider in the industry by performing secret shopper analyses and comparing plans, pricing, driver reviews, and more. From this, we found Endurance to offer the best overall extended warranty among third-party providers. In addition, we found CarShield to be another option worth considering. 

Endurance: Best Plan Offerings 

Endurance is our highest-rated extended car warranty provider. The company offers drivers six options that can stretch beyond 200,000 miles, and these coverage plans include levels of powertrain and bumper-to-bumper coverage.

All Endurance warranties come with one year free of Elite Benefits, which includes roadside assistance, key fob replacement, tire repair/replacement, total loss protection, collision discount, and the Endurance mobile app. 

Read more: Endurance warranty reviews

CarShield: Month-to-Month Contracts

CarShield is a popular third-party extended warranty company that offers low-cost plans and an easy shopping experience for customers. Like Endurance, the company has six extended warranty options that can cover vehicles with up to 300,000 miles. Plans range from basic powertrain to more high-tech bumper-to-bumper coverage. 

CarShield also specializes in offering affordable coverage. Most drivers find cheaper rates with CarShield than other companies, and our research validates this.

Read more: CarShield reviews

EasyCare Warranty Review: FAQ

Below are some commonly asked questions about EasyCare warranties:

Who owns EasyCare warranty?

EasyCare is owned by APCO Holdings, a marketer and administrator of aftermarket automotive products.

Is an EasyCare warranty transferable?

Yes, EasyCare warranties are transferable.

What is covered under an EasyCare warranty?

Most EasyCare warranties cover the essential parts of a vehicle, including powertrain components such as the engine, steering, and transmission. High-level plans like the TotalCare warranty cover hundreds of parts and systems.

What is the cost of an EasyCare warranty?

EasyCare doesn’t list sample contracts online, but our research indicates that the industry average cost for a year of extended warranty coverage is about $977 per year. 

What is the length of an EasyCare warranty?

The provider doesn’t specify term lengths online, and lengths will vary based on the level of coverage you choose. However, based on our industry research, many manufacturer bumper-to-bumper plans last around 3 years/36,000 miles, while powertrain plans may last for 5 years/60,000 miles. Third-party providers like EasyCare tend to offer longer terms. 

How do I cancel my EasyCare warranty?

To cancel your EasyCare warranty, you need to speak with the dealership where you purchased the vehicle service contract. The dealer is the one that will issue any refund due to you, not EasyCare. If your contract was financed with the purchase of your vehicle and hasn’t been paid off, your refund will be sent to the lienholder.

How We Rate Warranty Providers

Our review process aims to deliver consistent and unbiased assessments of extended auto warranty providers. While there are multiple qualities that make a warranty company successful, our review team focuses on those we believe are the most important for consumers:

  • Reputation: It’s important that an extended car warranty company is able to meet its claims obligations. Companies with a strong rating from the Better Business Bureau (BBB) and a long history of reliable service score well in this category. We also evaluate the availability and transparency of each company’s contracts, as well as whether each provider offers a money-back guarantee.
  • Coverage: Our team of experts looks at the number of extended warranty plans available, as well as term limits, exclusions, and added benefits like roadside assistance. Ratings also take into account the availability of maintenance coverage.
  • Cost: Cost can be difficult to compare between providers because so many factors impact vehicle service contract pricing. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles.
  • Customer Experience: We listen to real customer sales calls and comb through reviews on sites like the BBB to learn about customer experiences. Warranty companies with a low volume of complaints score well in this area. We also consider the availability of mobile apps and chat features.

View Pricing from our #1 Provider – Endurance